Frequently Asked Questions

Are the theatres open every day?

Most theatres in the West End will be open six days a week from Monday to Saturday. There are matinee performances in the afternoon for many shows - this varies from show to show so be sure to check the individual schedule of the production you wish to see. Theatres are generally open on Bank Holidays and over the festive period, apart from Christmas Day.

Which show should I choose?

It depends entirely on your taste and mood. There is so much variety that you are sure to find something you'll enjoy. On Theatre Tickets London you can find tickets for dramas, comedies, musicals and many more kinds of show. To see our recommendations, just take a look at the Our Top Shows page.

How far in advance should I buy tickets?

If there is a specific show you really want to see, we would recommend that you book as early as possible through Theatre Tickets London to avoid disappointment. Popular shows can sell out very quickly so you may need to book a couple of months in advance. There is generally greater availability for matinees and midweek performances.

What are the differences between the various types of seats?

Each theatre has its own layout, so the same seat number in two different theatres could be completely different. Usually, the rows of seats will be labelled alphabetically, with row A at the front. The Stalls are on the ground floor of the theatre, level with the stage. The Circle or Dress Circle is the tier of seats on the first floor overlooking the stage, providing very good views. The Upper Circle is the next level above the Dress Circle. In some theatres there is a third level, called the Balcony or Gallery, which contain the cheapest seats as they are furthest from the stage. The Boxes are usually on the walls at the side of the theatre.

Can I bring my children to the theatre?

Babies and toddlers are not admitted to most theatres. Children who are old enough to sit in their own seat and not disturb other members of the audience are generally permitted. Age restrictions vary from show to show and admittance is up to the management of each individual theatre. There are many family-friendly shows, and as long as your child meets the minimum age requirement and is well-behaved you should encounter no problems.

What should I wear to the theatre?

There is no official dress code to be observed, so just wear whatever you feel happiest in. You are not required to wear formal clothing, but feel free to wear a formal outfit if you want to. As a trip to the theatre is a special occasion, most people like to wear smart-casual clothing.

How do I get to the theatre?

Most of the West End theatres are in the Piccadilly and Covent Garden area which can be easily reached on the London Underground, by bus, or in a black cab. You could drive yourself, but parking spaces in the city can be very expensive and hard to find, so we would recommend that you use public transport instead.

What time should I get to the theatre?

We would advise you to arrive at least half an hour before the performance begins so you will have plenty of time to find your seat. Most theatres contain a bar where you can have a drink and comfortably wait, so don't worry about arriving too early.

How should I behave at the theatre?

There are certain codes of conduct that should be observed when you are at the theatre, mainly to do with consideration for fellow audience members. Take a look at our 'Etiquette Guide' page for further details.

Can I take photographs or film the performance?

No. It is forbidden in all London theatres to record the show either by filming or still photography, so be sure to turn these devices off before the show or leave them at home.